Service

Accessibility & EAA Compliance

Accessibility stopped being a nice-to-have on 28 June 2025. For an online shop trading in the EU it is now a legal requirement with a supervising authority behind it, and a gap is an active liability rather than a future one.

Request thisFixed price · audit and remediation

Engagement
Fixed price for the audit, quoted for the fixes
Standard
EN 301 549 (WCAG 2.1 AA)
Output
Conformance report plus a ranked remediation plan
Best for
Online shops and services trading in the EU

Try it first

Measure Your Site Now, For Nothing

The same Core Web Vitals and accessibility checks the paid audit starts from, run against your live site while you read this page.

Real Core Web Vitals from Google, measured on mobile. Nothing is stored, and no address is required to run it.

Deliverables

What You Actually Receive

Named up front, so there is something to hold the work against when it is finished.

01

Conformance Audit

Every criterion in EN 301 549 that applies to your site, tested by hand and with tooling, on the templates and journeys that actually matter, not a single-page scanner score.

02

The Report Regulators Expect

A written conformance position stating what passes, what fails, and what is being done about it. The document you produce when an authority or a customer asks.

03

Remediation, In Priority Order

The fixes themselves, ordered by user impact and legal exposure rather than by how easy they are. Checkout and account journeys come first, because that is where exclusion costs someone a purchase.

04

A Standard You Can Hold

Component-level guidance so the next thing your team builds starts compliant. An audit that has to be repeated every quarter has failed.

In detail

How The Work Runs

Why This Became Urgent

The European Accessibility Act has applied to newly published digital services since 28 June 2025. Two things have changed since:

When What happened
28 June 2025 Requirements became applicable to new products and services
November 2025 The first EAA lawsuits were filed in France
2026 The first full year national authorities supervise and audit against it
28 June 2027 Service contracts concluded before June 2025 must also comply

Penalties are set by each member state rather than centrally, and the range is wide, from around €60,000 in Ireland to roughly €900,000 in Sweden. The point is not the ceiling; it is that there is now an authority whose job is to look.

Who It Applies To

The Act covers consumer-facing products and services sold in the EU, and online shops are named explicitly. It reaches any company selling into the EU, whether or not the company itself is based here.

In practice, if you take orders or payments from the public through a website, assume you are in scope until someone competent tells you otherwise. There are exemptions (microenterprises providing services are treated differently), and establishing which side of that line you fall on is part of the audit rather than something to guess at.

The Standard, Precisely

Compliance is demonstrated against EN 301 549, the EU’s harmonised ICT accessibility standard. The version currently cited, v3.2.1, incorporates WCAG 2.1 Level AA in full.

A revision (v4.1.1, incorporating WCAG 2.2) is expected to publish during 2026, after which it must be cited in the Official Journal before it becomes the operative standard. Work done to 2.1 AA today is not wasted: 2.2 adds nine success criteria on top of it rather than replacing anything.

An overlay widget is not compliance. Several EU enforcement actions and US lawsuits have targeted sites running one. The fixes go in the markup.

What This Is Not

It is not a scanner report. Automated tooling reliably catches perhaps a third of real failures (contrast, missing alternatives, some labelling), and is blind to the ones that matter most: whether a keyboard can complete checkout, whether focus order follows the visual order, whether an error message is announced at all.

Those are tested by hand, on your actual journeys, which is why this is priced as work rather than as a subscription to a tool.